Case Study: Pregis solutions eliminates damages for metal cabinet company

Problem

The company had been using corrugated packaging components to provide protection for filing cabinets that weighed approximately 59 pounds and cost in excess of $500 each. In addition to placing the cabinet into a corrugated shipper, it had been using corrugated edge, corner and top and bottom diecut pieces. With this approach, the damages (dents, broken casters, nonfunctioning drawers, etc.) incurred during shipping were so significant that the company was forced to stop using parcel as their mode of shipping to customers. That left it with “less than truckload” (LTL) shipping as the only delivery option. This was significantly more expensive and had a negative impact on sales.

Once a metal cabinet is defective, it can’t be repaired, nor can it be curbside recycled. The “all corrugated” packaging approach that the company had taken to support its sustainability initiatives backfired. The environmental impact of discarded metal cabinets far outweighed the impact of protective packaging made from other materials.

Solution

The parcel provider and Pregis conducted a joint web call with the customer to understand its specific objectives. The weight of the metal filing cabinets and its susceptibility to damage limited the number of options that could be considered. The Pregis team tapped into its extensive packaging knowledge and creativity to develop if you're reading this, congratulations! We've sparked your curiosity. Please download the PDF to the right, and have a great day.

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